Motus incident

Issues with Mobile Application

Resolved after 2 hours 2 minutes, affecting Mobile Applications, on July 1, 2025.

monitoring Jul 01, 2025, 02:54 PM UTC

We are seeing improvements in available and will continue to monitor the service availability.

Started
Jul 01, 2025, 01:08 PM UTC
Resolved
Jul 01, 2025, 03:10 PM UTC
Duration
2h 2m
Detected by Pingoru
Jul 01, 2025, 01:08 PM UTC

Affected components

Mobile Applications

Update timeline

  1. investigating Jul 01, 2025, 01:08 PM UTC

    We are currently experiencing issues with our Mobile App. You are able to review and submit your mileage within the Motus Portal. Login into https://www.motus.com. We will share live status updates here. Thank you for your patience!

  2. identified Jul 01, 2025, 02:00 PM UTC

    We are working on restoring service and most users should be able to use the mobile application without errors.

  3. monitoring Jul 01, 2025, 02:54 PM UTC

    We are seeing improvements in available and will continue to monitor the service availability.

  4. resolved Jul 01, 2025, 03:10 PM UTC

    This incident has been resolved.

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