Morse incident

Bre-B withdrawals in Colombia temporarily unavailable

Minor Resolved View vendor source →

Morse experienced a minor incident on October 14, 2026, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 02:14 PM UTC
Resolved
Oct 14, 2026, 05:22 PM UTC
Duration
3h 7m
Detected by Pingoru
Oct 14, 2026, 02:14 PM UTC

Update timeline

  1. investigating Oct 14, 2026, 02:14 PM UTC

    Status: Investigating Withdrawals in Colombian pesos (COP) to Bre-B keys are not going through. We are working with our payment partners to restore service as soon as possible.

  2. monitoring Oct 14, 2026, 04:49 PM UTC

    Status: Monitoring The Bre-B network in Colombia has started to recover, and new withdrawals transactions in Colombian pesos (COP) to Bre-B keys are going through again. We're monitoring closely to make sure everything stays stable and will post a final update once we're confident service is fully restored.

  3. resolved Oct 14, 2026, 05:22 PM UTC

    Status: Resolved COP withdrawals to Bre-B keys are processing normally again. The outage on the Bre-B network in Colombia affected withdrawals made between approximately 3:30 AM and 11:45 AM Colombia time (08:30 to 16:45 UTC). Any withdrawal that didn't go through during that time was returned in full to your Morse balance, and you can send it again at any time. Thank you for your patience while we worked through this.