MOREnet incident

Lumen Fiber Cut

Major Resolved View vendor source →

MOREnet experienced a major incident on October 28, 2025 affecting MOREnet Aggregation, lasting 5h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 03:00 PM UTC
Resolved
Oct 28, 2025, 08:52 PM UTC
Duration
5h 51m
Detected by Pingoru
Oct 28, 2025, 03:00 PM UTC

Affected components

MOREnet Aggregation

Update timeline

  1. investigating Oct 28, 2025, 03:00 PM UTC

    We are currently investigating a possible cut on Lumen backhaul. Affected sites are: Aurora Branch Barry-Lawrence Regional Library Eagle Rock Branch Barry-Lawrence Regional Library Main Branch - Stone County Library Christian County Library District - Ozark Branch St. Clair County Library Shell Knob 78 Blue Eye R-V Sheldon R-VIII Northeast Vernon County R-I (High School) Thomasville Library - Oregon County Library District Blue Eye Branch - Stone County Library Mt Vernon Branch Barry-Lawrence Regional Library Lakeland R-III

  2. monitoring Oct 28, 2025, 03:55 PM UTC

    A network fault with a local provider in Branson, MO caused service disruption. Stability returned before Lumen intervention. Lumen NOC is seeking more details from the provider about the outage. A final notification will be provided once we have more information. MOREnet NOC

  3. resolved Oct 28, 2025, 08:52 PM UTC

    This incident has been resolved.