MOREnet experienced a notice incident on November 7, 2025 affecting Carrier Network, lasting 17h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Carrier Network
Update timeline
- identified Nov 07, 2025, 07:29 PM UTC
K-Power Net has identified a suspected fiber cut in the Kansas City area causing an outage the below MOREnet circuits. Field technicians are still isolating and troubleshooting. El Dorado Springs R-II Butler R-V Davis R-XII Midway R-I Cedar County Library El Dorado Branch
- identified Nov 07, 2025, 10:18 PM UTC
Fiber damage was located and repair crews are onsite. Restoration efforts have begun but no ETR at this time.
- identified Nov 08, 2025, 02:29 AM UTC
Splicers are continuing to work to repair two damaged cables near Kansas city. No ETR at this time.
- resolved Nov 08, 2025, 01:09 PM UTC
Services restored at approximately 3:30AM after damaged fibers were repaired.