MOREnet experienced a major incident on November 19, 2025 affecting MOREnet Aggregation, lasting 19h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 19, 2025, 07:09 PM UTC
Fiber has been hit. Both vendors have been engaged for dispatch. Affected sites are: Maries County Library Belle - Heartland Regional Library System Maries Co. R-II Maries Co. R-II - Middle School Updates will follow. MOREnet NOC
- investigating Nov 19, 2025, 08:29 PM UTC
A 24-strand cut fiber was identified due third-party construction activity in the Belle, MO vicinity. Splicing crews are on their way. MOREnet NOC
- investigating Nov 19, 2025, 11:06 PM UTC
A secondary LEC fiber Repair Team is en route to the fault site with a two-hour ETA. The next update will be issued upon their arrival. MOREnet NOC
- identified Nov 20, 2025, 02:21 AM UTC
Brightspeed and Lumen NOC's are standing by for confirmation that excavation is underway. MOREnet NOC
- resolved Nov 20, 2025, 02:38 PM UTC
This incident has been resolved. Root Cause: A fiber cut in Belle, MO, impacted client services. Fix Action: The fiber was spliced, thus restoring client services to a stable condition. MOREnet NOC