MOREnet experienced a minor incident on November 18, 2025 affecting MOREnet Fiber, lasting 15d 15h. The incident has been resolved; the full update timeline is below.
Affected components
MOREnet Fiber
Update timeline
- investigating Nov 18, 2025, 12:04 AM UTC
We are investigating the issue.
- investigating Nov 18, 2025, 12:04 AM UTC
Damage has been located and vendor will start repairs as soon as splice crews are on site. No etr has been given by fiber provider.
- identified Nov 18, 2025, 05:08 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 18, 2025, 05:08 AM UTC
Damage has been located and vendor will start repairs as soon as splice crews are on site. No etr has been given by fiber provider.
- identified Nov 18, 2025, 01:32 PM UTC
Splice crews are on site continuing to splice. Current etr is noon.
- identified Nov 18, 2025, 03:26 PM UTC
Vendor has completed some spices and expects to be hands off at 10am CST.
- identified Nov 18, 2025, 08:40 PM UTC
The end provider has confirmed that they are hands off.
- resolved Dec 03, 2025, 03:12 PM UTC
This incident has been resolved.