MOREnet incident

Outage Valley Mines to South County

Major Resolved View vendor source →

MOREnet experienced a major incident on December 17, 2025 affecting MOREnet Internet and MOREnet Backbone and 1 more component, lasting 29d 11h. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 08:07 AM UTC
Resolved
Jan 15, 2026, 07:54 PM UTC
Duration
29d 11h
Detected by Pingoru
Dec 17, 2025, 08:07 AM UTC

Affected components

MOREnet InternetMOREnet BackboneMOREnet AggregationMOREnet FiberCarrier Network

Update timeline

  1. investigating Dec 17, 2025, 08:07 AM UTC

    MOREnet is currently investigating this ouage and in contact with underlying carrier.

  2. monitoring Dec 17, 2025, 09:48 AM UTC

    Connections came back up before last mile provider was contacted. We are awaiting information of cause of outage.

  3. resolved Jan 15, 2026, 07:54 PM UTC

    This incident has been resolved.