MOREnet experienced a notice incident on January 18, 2026 affecting MOREnet Internet and Carrier Network, lasting 22h 53m. The incident has been resolved; the full update timeline is below.
Affected components
MOREnet InternetCarrier Network
Update timeline
- investigating Jan 18, 2026, 02:28 PM UTC
Sites: NE Vernon Co SD Description: Fiber fault, known condition: Brightspeed Ticket #: CS13811778, MORENET - 507390367, currently being worked. They are in the isolation phase of the work. The cell towers are also down so updates are not forth coming until significant repair work has been done.
- monitoring Jan 18, 2026, 05:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 18, 2026, 05:25 PM UTC
all clear not received as of yet, but systems are operable.
- resolved Jan 19, 2026, 01:22 PM UTC
Issue has been resolved, all clear from vendor