Monthio is currently experiencing a major incident affecting Bank integrations, which began 83d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified Jul 23, 2026, 01:26 PM UTC
Lansforsakringar has had degraded performance, and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- identified Jul 28, 2026, 02:15 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 27, 2026, 11:17 AM UTC
A fix has been implemented and we are now observing the results. More information and clarification of the issue will come soon.
- monitoring Sep 09, 2026, 02:14 PM UTC
We have seen a slight rise in the conversion rate, but issues persist. We are in dialogue with the provider about this.