Monthio incident

Intercom (chat) is not working

Minor Resolved View vendor source →

Monthio experienced a minor incident on October 20, 2025 affecting Support, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:28 AM UTC
Resolved
Oct 20, 2025, 01:08 PM UTC
Duration
2h 39m
Detected by Pingoru
Oct 20, 2025, 10:28 AM UTC

Affected components

Support

Update timeline

  1. investigating Oct 20, 2025, 10:28 AM UTC

    ENGLISH It is currently not possible to chat with our support. Please contact us via [email protected]. We apologize for the inconvenience, and are working on fixing the issue as fast as possible. DANISH Det er i øjeblikket ikke muligt at chatte med vores support. Kontakt os venligst via [email protected] Vi beklager ulejligheden og arbejder på at løse problemet så hurtigt som muligt.

  2. resolved Oct 20, 2025, 01:08 PM UTC

    This incident has been resolved.