Monthio incident

Danske Bank degraded performance [RESOLVED]

Minor Resolved View vendor source →

Monthio experienced a minor incident on October 24, 2025 affecting Bank integrations, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 12:20 PM UTC
Resolved
Oct 27, 2025, 07:34 AM UTC
Duration
2d 19h
Detected by Pingoru
Oct 24, 2025, 12:20 PM UTC

Affected components

Bank integrations

Update timeline

  1. investigating Oct 24, 2025, 12:20 PM UTC

    ENGLISH Danske Bank has since 12:55 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Danske Bank in the application flow. We recommend that applicants with accounts in Danske Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Danske Bank har siden kl. 12:55 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Danske Bank. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Danske Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.

  2. resolved Oct 27, 2025, 07:34 AM UTC

    This incident has been resolved.