Monthio incident

Swedbank complete outage (SE) [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on November 10, 2025 affecting Bank integrations, lasting 18h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 02:05 PM UTC
Resolved
Nov 11, 2025, 08:34 AM UTC
Duration
18h 28m
Detected by Pingoru
Nov 10, 2025, 02:05 PM UTC

Affected components

Bank integrations

Update timeline

  1. identified Nov 10, 2025, 02:05 PM UTC

    Swedbank has since 14:04 today had degraded performance and we are seeing complete outage. Applicants will experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. monitoring Nov 10, 2025, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 11, 2025, 08:34 AM UTC

    This incident has been resolved.