Monthio incident

Degraded performance for MitID [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on November 20, 2025 affecting MitID, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 10:30 AM UTC
Resolved
Nov 20, 2025, 11:00 AM UTC
Duration
30m
Detected by Pingoru
Nov 20, 2025, 10:30 AM UTC

Affected components

MitID

Update timeline

  1. monitoring Nov 20, 2025, 10:30 AM UTC

    ENGLISH MitID is currently experiencing degraded performance, and applicants can experience issues when using MitID. We will set up a banner in the application flow advising applicants to finish their application later, should they have issues using MitID. DANISH MitID oplever i øjeblikket problemer. Ansøgere kan derfor opleve problemer når de forsøger at anvende MitID i deres ansøgning. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet, hvor vi anbefaler dem at prøve at udfylde deres ansøgning på et senere tidspunkt.

  2. resolved Nov 20, 2025, 11:00 AM UTC

    This incident has been resolved.