Monthio experienced a critical incident on December 3, 2025 affecting Bank integrations, lasting 5d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2025, 02:14 PM UTC
ENGLISH Skjern Bank has since 22:02 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to Skjern Bank in the application flow. We recommend that applicants with accounts in Skjern Bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow. DANISH Skjern Bank har siden kl. 8:41 haft driftsforstyrrelser. Ansøgere kan opleve problemer, når de i ansøgningen forsøger at logge ind på Skjern Bank. Vi anbefaler, at ansøgere som oplever problemer, prøver at udfylde deres ansøgning efter at Skjern Bank har afhjulpet problemet. Vi sætter et banner op i ansøgningsflowet, hvor vi anbefaler ansøgere at prøve igen senere, når situationen er afhjulpet.
- resolved Dec 09, 2025, 08:12 AM UTC
This incident has been resolved.