Monthio incident

Degraded performance for eSkat [RESOLVED]

Major Resolved View vendor source →

Monthio experienced a major incident on January 11, 2026 affecting eSkat, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 11, 2026, 10:32 AM UTC
Resolved
Jan 12, 2026, 10:43 AM UTC
Duration
1d
Detected by Pingoru
Jan 11, 2026, 10:32 AM UTC

Affected components

eSkat

Update timeline

  1. identified Jan 11, 2026, 10:32 AM UTC

    ENGLISH eSkat has had degraded performance since 09:10 today. Applicants may experience longer response times or be unable to log in to eSkat. We recommend applicants wait until the issue is resolved. We will advise them to do so via a banner in the flow. DANISH eSkat har siden kl. 09:10 i dag haft driftsforstyrrelser. Ansøgere kan derfor opleve længere svartider når de forsøger at logge ind på eSkat, eller at de overhovedet ikke kan logge ind. Vi anbefaler at ansøgere venter indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.

  2. identified Jan 12, 2026, 07:42 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 12, 2026, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 12, 2026, 10:43 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 12, 2026, 10:43 AM UTC

    This incident has been resolved.