Monthio experienced a major incident on October 15, 2025 affecting Bank integrations, lasting 104d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Bank integrations
Update timeline
- investigating Oct 15, 2025, 09:58 AM UTC
ING has since 20:56 yesterday had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.
- investigating Nov 19, 2025, 07:27 AM UTC
We are continuing to investigate this issue.
- resolved Jan 27, 2026, 10:29 PM UTC
This incident has been resolved.