Monthio incident

Degraded performance for eIndkomst [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on January 27, 2026 affecting eSkat, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 08:50 AM UTC
Resolved
Jan 28, 2026, 10:21 AM UTC
Duration
1d 1h
Detected by Pingoru
Jan 27, 2026, 08:50 AM UTC

Affected components

eSkat

Update timeline

  1. identified Jan 27, 2026, 08:50 AM UTC

    ENGLISH A part of eSkat's services, eIndkomst, has had degraded performance since 01:30 today. This can result in missing information regarding the applicant's income (e.g. payslips). To ensure all information is received in the application, we recommend applicants to wait until the issue is resolved. DANISH Vi har observeret driftsforstyrrelser siden kl. 01:30 på et af eSkats komponenter, eIndkomst. Det er derfor muligt at sager færdiggjort efter dette tidspunkt, kan mangle information om ansøgers indkomst (fx. lønsedler). Vi anbefaler, at ansøgere som skal give adgang til eSkat i deres ansøgning, venter med at udfylde deres ansøgning indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.

  2. identified Jan 27, 2026, 12:28 PM UTC

    ENGLISH eSkat has reported back that they are currently experiencing network issues. Likewise, they are having issues with updating their own statuspage. DANISH eSkat har rappoteret tilbage at de oplever et problem med netværket. Ligeledes har de også problemer med at opdatere deres side for driftstatus.

  3. identified Jan 27, 2026, 05:11 PM UTC

    ENGLISH There’s currently no ETA on a fix. We are waiting for a response from eSkat. DANISH Der er i øjeblikket ingen tidshorisont for hvornår problemstillingen er løst. Vi afventer svar fra eSkat.

  4. resolved Jan 28, 2026, 10:21 AM UTC

    eSkat has reported that the issue has been resolved and their statuspage has been updated. https://info.skat.dk/data.aspx?oid=2460407&x=read