Monthio incident

Degraded performance for eIndkomst [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on February 9, 2026 affecting eSkat, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 12:39 PM UTC
Resolved
Feb 09, 2026, 04:44 PM UTC
Duration
4h 5m
Detected by Pingoru
Feb 09, 2026, 12:39 PM UTC

Affected components

eSkat

Update timeline

  1. identified Feb 09, 2026, 12:39 PM UTC

    ENGLISH A part of eSkat's services, eIndkomst, has had degraded performance since 13:00 today. This can result in missing information regarding the applicant's income (e.g. payslips). To ensure all information is received in the application, we recommend applicants to wait until the issue is resolved. DANISH Vi har observeret driftsforstyrrelser siden kl. 13:00 på et af eSkats komponenter, eIndkomst. Det er derfor muligt at sager færdiggjort efter dette tidspunkt, kan mangle information om ansøgers indkomst (fx. lønsedler). Vi anbefaler, at ansøgere som skal give adgang til eSkat i deres ansøgning, venter med at udfylde deres ansøgning indtil problemet er løst. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet.

  2. resolved Feb 09, 2026, 04:44 PM UTC

    ENGLISH ESkat has resolved this incident. All cases were affected by this between 12:42 - 16:11 DANISH Problemstilling er blevet løst af eSkat. Alle sager blev påvirket af dette mellem 12:42 - 16:11