Monthio incident

Sparbanken Syd degraded performance (SE) [RESOLVED]

Major Resolved View vendor source →

Monthio experienced a major incident on February 2, 2026 affecting Bank integrations, lasting 20d 21h. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 12:59 PM UTC
Resolved
Feb 23, 2026, 10:38 AM UTC
Duration
20d 21h
Detected by Pingoru
Feb 02, 2026, 12:59 PM UTC

Affected components

Bank integrations

Update timeline

  1. identified Feb 02, 2026, 12:59 PM UTC

    Sparbanken Syd has since the 27th of January had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. resolved Feb 23, 2026, 10:38 AM UTC

    This incident has been resolved.