Monthio incident

Lansforsakringar degraded performance (SE) [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on November 17, 2025 affecting Bank integrations, lasting 128d 8h. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 01:41 PM UTC
Resolved
Mar 25, 2026, 10:31 PM UTC
Duration
128d 8h
Detected by Pingoru
Nov 17, 2025, 01:41 PM UTC

Affected components

Bank integrations

Update timeline

  1. identified Nov 17, 2025, 01:41 PM UTC

    Lansforsakringar has since 10:40 today had degraded performance and we are seeing elevated error calls. Applicants might experience issues trying to connect to the bank in the application flow. We recommend that applicants with accounts in the bank try going through the application later, should they experience issues. We will advise them to do so via a banner in the flow.

  2. identified Nov 19, 2025, 07:31 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 25, 2026, 10:31 PM UTC

    This incident has been resolved.