Monthio incident

Degraded performance for MitID [RESOLVED]

Critical Resolved View vendor source →

Monthio experienced a critical incident on March 31, 2026 affecting MitID, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 08:54 AM UTC
Resolved
Mar 31, 2026, 10:28 AM UTC
Duration
1h 33m
Detected by Pingoru
Mar 31, 2026, 08:54 AM UTC

Affected components

MitID

Update timeline

  1. monitoring Mar 31, 2026, 08:54 AM UTC

    ENGLISH MitID is currently experiencing degraded performance, and applicants can experience issues when using MitID. We will set up a banner in the application flow advising applicants to finish their application later, should they have issues using MitID. DANISH MitID oplever i øjeblikket problemer. Ansøgere kan derfor opleve problemer når de forsøger at anvende MitID i deres ansøgning. Vi formidler dette direkte videre til ansøgere via et banner i ansøgningsflowet, hvor vi anbefaler dem at prøve at udfylde deres ansøgning på et senere tidspunkt.

  2. resolved Mar 31, 2026, 10:28 AM UTC

    This incident has been resolved.