Monta experienced a major incident on August 7, 2026 affecting General availability and Monta Charge - App and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
General availabilityMonta Charge - AppMonta Hub - Web PortalPartner APIInternal APIsCharging
Update timeline
- investigating Aug 07, 2026, 06:08 AM UTC
We are currently experiencing increased load times and an elevated failure rate across our platform. Our team has identified the issue and is actively working to resolve it. We apologize for any inconvenience this may cause and will provide further updates as our investigation progresses.
- monitoring Aug 07, 2026, 06:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 07, 2026, 06:48 AM UTC
All systems are operating normally and performance has returned to expected levels. We apologise for any inconvenience this may have caused.