Mono Solutions incident

Degraded performance with Ecwid Ecommerce

Minor Resolved View vendor source →

Mono Solutions experienced a minor incident on October 22, 2025 affecting Third Party Products, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 09:38 AM UTC
Resolved
Oct 22, 2025, 01:12 PM UTC
Duration
3h 34m
Detected by Pingoru
Oct 22, 2025, 09:38 AM UTC

Affected components

Third Party Products

Update timeline

  1. investigating Oct 22, 2025, 09:38 AM UTC

    Our Ecommerce provider Ecwid is experiencing some degraded performance on orders and products. We'll keep you updated.

  2. investigating Oct 22, 2025, 01:11 PM UTC

    The issue on Ecwid's side has been resolved. You can also check https://status.ecwid.com/

  3. resolved Oct 22, 2025, 01:12 PM UTC

    This incident has been resolved.