Modern Treasury Outage History
Modern Treasury is up right nowPingoru has recorded 33 incidents for Modern Treasury: 31 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 0 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 2 | 2 of 720 (0%) |
| July 2026 | 1 | 5 of 744 (1%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 1 | 3 of 720 (0%) |
| October 2026 | 1 | 3 of 513 (1%) |
Incidents, newest first
Major October 2, 2026 Modern Treasury app: Outage 3h 3m Platform/API
Started Oct 02, 2026, 03:47 PM UTC· resolved Oct 02, 2026, 06:51 PM UTC
- investigating Oct 02, 2026, 03:47 PM UTC
We are investigating an outage for the Modern Treasury app. Customers may experience errors when attempting to access the Modern Treasury platform. API traffic is unaffected.
- monitoring Oct 02, 2026, 04:14 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Oct 02, 2026, 06:51 PM UTC
This incident has been resolved.
Minor September 25, 2026 Sandbox Payments 2h 46m Platform/API
Started Sep 25, 2026, 04:11 PM UTC· resolved Sep 25, 2026, 06:57 PM UTC
- identified Sep 25, 2026, 04:11 PM UTC
We identified an issue in the sandbox environment where payment orders become stuck in a processing state after an underlying processing failure. Production environments are unaffected. The team identified the cause and is working on a fix.
- monitoring Sep 25, 2026, 06:08 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Sep 25, 2026, 06:57 PM UTC
This incident has been resolved.
Minor August 3, 2026 Errors Approving Payment Orders 12m Platform/API
Started Aug 03, 2026, 06:42 PM UTC· resolved Aug 03, 2026, 06:55 PM UTC
- identified Aug 03, 2026, 06:42 PM UTC
We identified an issue affecting the Payment Order approval pages in the Modern Treasury dashboard. Beginning at approximately 2:00 PM ET on August 3, 2026, customers may see errors when approving a Payment Order, a blank Payment Order detail view, or an empty "pending my approval" list. Payment origination and the processing of already-approved payments are not affected. Customers in all cells may be impacted. A fix is currently deploying, and we will provide an update shortly.
- monitoring Aug 03, 2026, 06:43 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 03, 2026, 06:43 PM UTC
This incident has been resolved.
- identified Aug 03, 2026, 06:44 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Aug 03, 2026, 06:55 PM UTC
We implemented a fix and are currently monitoring the result.
Minor July 21, 2026 Delays In Processing Incoming Transactions & Incoming Payment Details 4h 52m Platform/API
Started Jul 21, 2026, 06:45 PM UTC· resolved Jul 21, 2026, 11:37 PM UTC
- investigating Jul 21, 2026, 06:45 PM UTC
We are currently investigating a delay in ingestion for certain bank integrations. Beginning at approximately 11:30 AM ET on July 21, 2026, customers may see a delay in information appearing in the dashboard and API. Outgoing payments and payment origination are not affected. Customers in cells US001, USW2-04, US002, and US005 may be impacted. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
- identified Jul 21, 2026, 07:03 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Jul 21, 2026, 08:17 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Jul 21, 2026, 11:37 PM UTC
This incident has been resolved.
Minor June 15, 2026 Elevated App Errors in Cell US000 1h 1m Platform/API
Started Jun 15, 2026, 07:07 PM UTC· resolved Jun 15, 2026, 08:09 PM UTC
- investigating Jun 15, 2026, 07:07 PM UTC
Customers on cell us000 may be experiencing intermittent errors when accessing the application. Affected behavior may include the ability to search and view objects. You can find your cell number on the [settings](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
- monitoring Jun 15, 2026, 08:02 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Jun 15, 2026, 08:09 PM UTC
This incident has been resolved.
Minor June 2, 2026 Investigating Intermittent Authentication Errors 54m Platform/API
Started Jun 02, 2026, 09:49 PM UTC· resolved Jun 02, 2026, 10:43 PM UTC
- investigating Jun 02, 2026, 09:49 PM UTC
We are investigating reports of intermittent authentication errors affecting API requests and Dashboard access. Some customers may be experiencing 401 responses when attempting to authenticate. Our engineering team is actively investigating the issue. We will provide an update as soon as we have more information.
- identified Jun 02, 2026, 10:13 PM UTC
We are continuing to work on a fix for this incident.
- monitoring Jun 02, 2026, 10:28 PM UTC
We have rolled back to a stable deploy and authentication errors should be resolved. We are continuing to monitor the situation.
- resolved Jun 02, 2026, 10:43 PM UTC
This incident has been resolved.
Minor May 21, 2026 Payment Orders: Approval Options 2h Platform/API
Started May 21, 2026, 05:24 PM UTC· resolved May 21, 2026, 07:24 PM UTC
- investigating May 21, 2026, 05:24 PM UTC
Some clients on cell us001 may be unable to see or apply approval options on Payment Orders in the Modern Treasury UI. Our team is actively investigating and will provide updates as we learn more. You can find your cell number on the [settings](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
- identified May 21, 2026, 05:53 PM UTC
We are continuing to work on a fix for this incident.
- monitoring May 21, 2026, 06:14 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 21, 2026, 07:24 PM UTC
This incident has been resolved.
Minor April 7, 2026 Payment Orders: Transmission Delays – Overall
Started Apr 07, 2026, 08:51 PM UTC· resolved Apr 07, 2026, 08:51 PM UTC
No vendor updates were posted for this incident.
Minor March 3, 2026 Partner Issue: Federal Reserve – Overall
Started Mar 03, 2026, 04:00 PM UTC· resolved Mar 03, 2026, 04:00 PM UTC
No vendor updates were posted for this incident.
Minor February 25, 2026 Elevated Reconciliation Delays: cell us001 – Overall
Started Feb 25, 2026, 04:19 PM UTC· resolved Feb 25, 2026, 04:19 PM UTC
No vendor updates were posted for this incident.
Minor February 3, 2026 Elevated Reconciliation Delays – Overall
Started Feb 03, 2026, 06:30 PM UTC· resolved Feb 03, 2026, 06:30 PM UTC
No vendor updates were posted for this incident.
Minor January 30, 2026 Modern Treasury Webhooks: Latency – Overall
Started Jan 30, 2026, 07:03 PM UTC· resolved Jan 30, 2026, 07:03 PM UTC
No vendor updates were posted for this incident.
Minor January 27, 2026 Push To Warehouse – Overall
Started Jan 27, 2026, 04:00 PM UTC· resolved Jan 27, 2026, 04:00 PM UTC
No vendor updates were posted for this incident.
Minor January 26, 2026 Partner Issue: US Bank – Overall
Started Jan 26, 2026, 08:35 PM UTC· resolved Jan 26, 2026, 08:35 PM UTC
No vendor updates were posted for this incident.
Minor January 23, 2026 Reconciliation: JPMC Batch Reporting – Overall
Started Jan 23, 2026, 02:00 PM UTC· resolved Jan 23, 2026, 02:00 PM UTC
No vendor updates were posted for this incident.
Minor January 20, 2026 Elevated App and API Errors in Cell US000 – Overall
Started Jan 20, 2026, 09:50 PM UTC· resolved Jan 20, 2026, 09:50 PM UTC
No vendor updates were posted for this incident.
Minor January 14, 2026 App and API Access Issues in Cell US000 – Overall
Started Jan 14, 2026, 09:24 PM UTC· resolved Jan 14, 2026, 09:24 PM UTC
No vendor updates were posted for this incident.
Minor January 7, 2026 App and Connectivity Issue – Overall
Started Jan 07, 2026, 06:52 PM UTC· resolved Jan 07, 2026, 06:52 PM UTC
No vendor updates were posted for this incident.
Minor January 6, 2026 Modern Treasury API: Elevated Latency - Cell: US001 – Overall
Started Jan 06, 2026, 08:25 PM UTC· resolved Jan 06, 2026, 08:25 PM UTC
No vendor updates were posted for this incident.
Minor December 17, 2025 App and API Access Issues in Cell US001 – Overall
Started Dec 17, 2025, 03:33 PM UTC· resolved Dec 17, 2025, 03:33 PM UTC
No vendor updates were posted for this incident.
Minor December 10, 2025 Ledgers: Transaction Endpoint – Overall
Started Dec 10, 2025, 07:23 PM UTC· resolved Dec 10, 2025, 07:23 PM UTC
No vendor updates were posted for this incident.
Minor December 9, 2025 500 Errors Affecting Search Functionality – Overall
Started Dec 09, 2025, 09:02 PM UTC· resolved Dec 09, 2025, 09:02 PM UTC
No vendor updates were posted for this incident.
Minor November 26, 2025 Elevated Reconciliation Delays: cell us005 – Overall
Started Nov 26, 2025, 05:10 PM UTC· resolved Nov 26, 2025, 05:10 PM UTC
No vendor updates were posted for this incident.
Minor November 20, 2025 APP: Inability to Approve Payment Orders – Overall
Started Nov 20, 2025, 09:26 PM UTC· resolved Nov 20, 2025, 09:26 PM UTC
No vendor updates were posted for this incident.
Minor November 12, 2025 App and API Connectivity Issues – Overall
Started Nov 12, 2025, 04:58 PM UTC· resolved Nov 12, 2025, 04:58 PM UTC
No vendor updates were posted for this incident.