Modern Treasury had 29 outages in the last 2 years totaling 14h 51m of downtime — averaging 1.2 incidents per month.
There were 29 Modern Treasury outages since October 9, 2025 totaling 14h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an outage for the Modern Treasury app. Customers may experience errors when attempting to access the Modern Treasury platform. API traffic is unaffected.
We implemented a fix and are currently monitoring the result.
This incident has been resolved.
We identified an issue in the sandbox environment where payment orders become stuck in a processing state after an underlying processing failure. Production environments are unaffected. The team identified the cause and is working on a fix.
We implemented a fix and are currently monitoring the result.
This incident has been resolved.
We identified an issue affecting the Payment Order approval pages in the Modern Treasury dashboard. Beginning at approximately 2:00 PM ET on August 3, 2026, customers may see errors when approving a Payment Order, a blank Payment Order detail view, or an empty "pending my approval" list. Payment origination and the processing of already-approved payments are not affected. Customers in all cells may be impacted. A fix is currently deploying, and we will provide an update shortly.
We implemented a fix and are currently monitoring the result.
This incident has been resolved.
We are continuing to work on a fix for this incident.
We implemented a fix and are currently monitoring the result.
We are currently investigating a delay in ingestion for certain bank integrations. Beginning at approximately 11:30 AM ET on July 21, 2026, customers may see a delay in information appearing in the dashboard and API. Outgoing payments and payment origination are not affected. Customers in cells US001, USW2-04, US002, and US005 may be impacted. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
We are continuing to work on a fix for this incident.
We implemented a fix and are currently monitoring the result.
This incident has been resolved.
Customers on cell us000 may be experiencing intermittent errors when accessing the application. Affected behavior may include the ability to search and view objects. You can find your cell number on the [settings](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
We implemented a fix and are currently monitoring the result.
This incident has been resolved.
We are investigating reports of intermittent authentication errors affecting API requests and Dashboard access. Some customers may be experiencing 401 responses when attempting to authenticate. Our engineering team is actively investigating the issue. We will provide an update as soon as we have more information.
We are continuing to work on a fix for this incident.
We have rolled back to a stable deploy and authentication errors should be resolved. We are continuing to monitor the situation.
This incident has been resolved.
Some clients on cell us001 may be unable to see or apply approval options on Payment Orders in the Modern Treasury UI. Our team is actively investigating and will provide updates as we learn more. You can find your cell number on the [settings](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
We are continuing to work on a fix for this incident.
We implemented a fix and are currently monitoring the result.
This incident has been resolved.
Type: Incident Duration: 2 hours and 1 minute Affected Components: Platform/API May 21, 17:24:17 GMT+0 - Investigating - Some clients on cell us001 may be unable to see or apply approval options on Payment Orders in the Modern Treasury UI. Our team is actively investigating and will provide updates as we learn more. You can find your cell number on the [settings](https://app.moderntreasury.com/settings) page of the Modern Treasury app. May 21, 17:53:36 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 21, 18:14:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. May 21, 19:24:48 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 14 hours and 50 minutes Affected Components: Platform/API Apr 8, 11:40:39 GMT+0 - Resolved - This incident has been resolved. Apr 8, 02:19:15 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. We have identified impacted customers and working with them to resolve. Apr 7, 20:51:05 GMT+0 - Investigating - We’re currently investigating an issue possibly impacting ACH/EFT payment orders. A subset of payments may experience delays in transmission and/or fail to process. Apr 7, 23:36:51 GMT+0 - Identified - We are continuing to work on a fix for this incident.
Type: Incident Duration: 3 hours and 55 minutes Affected Components: , Payments: Partner Bank, Third Party Services → Mar 3, 19:54:51 GMT+0 - Resolved - The Federal Reserve reports that FedACH Services have been restored and are operating normally. For updates and additional details, please visit the Federal Reserve’s [**status page**](https://www.frbservices.org/app/status/serviceStatus.do). If you have any further questions please reach out to our Support Team at [email protected] Mar 3, 16:00:12 GMT+0 - Monitoring - The Federal Reserve has reported a service disruption impacting the FedACH system. Customers may experience delays in ACH payment processing and related reporting. Modern Treasury systems remain fully operational. For updates and additional details, please visit the Federal Reserve’s [status page](https://www.frbservices.org/app/status/serviceStatus.do).
Type: Incident Duration: 3 hours and 55 minutes Affected Components: Marketing Website, Platform/API, Slack, Ledgers API, Payments: Partner Bank, Push to Warehouse Feb 25, 19:28:02 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 25, 20:15:23 GMT+0 - Resolved - This incident has been resolved. Feb 25, 16:19:54 GMT+0 - Investigating - We have detected delays in our reconciliation system impacting customers on cell us001 and are working to resolve the issue. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page of the Modern Treasury app.
Type: Incident Duration: 39 minutes Affected Components: Platform/API Feb 3, 18:30:00 GMT+0 - Investigating - We have detected delays in our reconciliation system impacting customers on cell {{us001}} and are working to resolve the issue. Reconciliation is continuing to process, but transactions may take longer than usual to reconcile after creation. Our team is actively investigating the cause and monitoring system performance. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page in the Modern Treasury application. Feb 3, 19:08:59 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 1 hour and 22 minutes Affected Components: Platform/API Jan 30, 19:03:13 GMT+0 - Investigating - We are currently investigating this incident. Jan 30, 19:22:06 GMT+0 - Identified - We've identified the cause and are continuing to work on a fix for this incident. This issue affects customers in Cell 001. You can find your cell number on the [**settings**](https://app.moderntreasury.com/settings) page of the Modern Treasury app. Jan 30, 20:25:19 GMT+0 - Resolved - This incident has been resolved.
Type: Maintenance Duration: 1 hour Affected Components: Push to Warehouse Jan 27, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 27, 16:00:00 GMT+0 - Identified - Infrastructure upgrade for Push To Warehouse Jan 27, 16:00:01 GMT+0 - Identified - Maintenance is now in progress
Type: Incident Duration: 4 hours and 18 minutes Affected Components: Payments: Partner Bank Jan 26, 20:35:59 GMT+0 - Investigating - Modern Treasury has been alerted of an ongoing issue at US Bank affecting ACH Origination. Customers of impacted banks could experience payment processing and reporting delays. Modern Treasury systems are not impacted. Jan 27, 00:54:18 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 11 days, 7 hours and 22 minutes Affected Components: Platform/API Jan 23, 14:00:31 GMT+0 - Monitoring - Modern Treasury has identified a new JPMC reporting pattern for transactions. Customers using batched reporting may experience temporary reconciliation delays while reconciliation calibration occurs. We will provide updates as progress is made. Feb 3, 21:22:12 GMT+0 - Resolved - This incident has been resolved.