Resolved after 17 hours 40 minutes, on October 29, 2025.
Microsoft has confirmed that the issue causing latency, timeouts, and access errors for customers and Microsoft services has been resolved. Microsoft has completed mitigation efforts and continues to monitor node performance and overall connectivity to ensure full stability. We are observing the return of normal performance and load times across the Involve platform, and no ongoing impact is expected. This incident was global and limited to Microsoft Azure infrastructure, not specific to Involve. We apologize for any inconvenience this may have caused and appreciate your patience while Microsoft worked to resolve the issue.
Update timeline
- resolved Oct 30, 2025, 12:49 PM UTC
Microsoft has confirmed that the issue causing latency, timeouts, and access errors for customers and Microsoft services has been resolved. Microsoft has completed mitigation efforts and continues to monitor node performance and overall connectivity to ensure full stability. We are observing the return of normal performance and load times across the Involve platform, and no ongoing impact is expected. This incident was global and limited to Microsoft Azure infrastructure, not specific to Involve. We apologize for any inconvenience this may have caused and appreciate your patience while Microsoft worked to resolve the issue.
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