Modern Campus incident

Investigating Login Issues for InCommon Users

Resolved after 2 days 5 hours, on February 21, 2024.

resolved Feb 23, 2024, 08:57 PM UTC

We've successfully resolved the login issue affecting our InCommon customers. Our team has addressed the problem related to the XML data provided by InCommon, and all systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Thank you for your understanding and continued support.

Started
Feb 21, 2024, 02:57 PM UTC
Resolved
Feb 23, 2024, 08:57 PM UTC
Duration
2d 5h
Detected by Pingoru
Feb 21, 2024, 02:57 PM UTC

Update timeline

  1. resolved Feb 23, 2024, 08:57 PM UTC

    We've successfully resolved the login issue affecting our InCommon customers. Our team has addressed the problem related to the XML data provided by InCommon, and all systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Thank you for your understanding and continued support.

Your product runs on more than Modern Campus

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →