Mode Analytics incident

Microsoft SSO Authentication Errors

Minor Resolved View vendor source →

Mode Analytics experienced a minor incident on June 8, 2026 affecting Site and API, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 04:30 PM UTC
Resolved
Jun 08, 2026, 08:00 PM UTC
Duration
3h 30m
Detected by Pingoru
Jun 08, 2026, 04:30 PM UTC

Affected components

Site and API

Update timeline

  1. investigating Jun 08, 2026, 04:30 PM UTC

    We are currently investigating an issue where users may experience errors in authenticating to Mode through Microsoft SSO. Please reach out to Mode Support ([email protected]) if you or any of your users are experiencing this issue.

  2. identified Jun 08, 2026, 05:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 08, 2026, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 08, 2026, 08:00 PM UTC

    This incident has been resolved.