Modal incident

Some sandbox functionality ...

Minor Resolved View vendor source →

Modal experienced a minor incident on April 28, 2026 affecting Sandbox execution (Sandboxes), lasting 23h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 09:30 PM UTC
Resolved
Apr 29, 2026, 08:32 PM UTC
Duration
23h 2m
Detected by Pingoru
Apr 28, 2026, 09:30 PM UTC

Affected components

Sandbox execution (Sandboxes)

Update timeline

  1. investigating Apr 28, 2026, 09:30 PM UTC

    Due to a code change, CIDR allowlists were applied too aggressively, and egress used for some sandbox functionality (including tunnels, exec API, filesystem API, and connection tokens) was unintentionally blocked. A fix has been merged and is being rolled out.

  2. investigating Apr 28, 2026, 09:30 PM UTC

    Due to a code change, CIDR allowlists were applied too aggressively, and egress used for some sandbox functionality (including tunnels, exec API, filesystem API, and connection tokens) was unintentionally blocked. A fix has been merged and is being rolled out.

  3. resolved Apr 29, 2026, 08:32 PM UTC

    The issue has been resolved