Modal incident

Dashboard is degraded

Major Resolved View vendor source →

Modal experienced a major incident on February 1, 2026 affecting Web services (Frontend), lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2026, 09:03 AM UTC
Resolved
Feb 01, 2026, 09:41 AM UTC
Duration
38m
Detected by Pingoru
Feb 01, 2026, 09:03 AM UTC

Affected components

Web services (Frontend)

Update timeline

  1. investigating Feb 01, 2026, 09:03 AM UTC

    Our observability data storage provider is having an outage. Dashboard is severely degraded for all users, function execution should not be affected.

  2. resolved Feb 01, 2026, 09:41 AM UTC

    The dashboard is recovered.