MobilePay incident

Failure in Card payments

Minor Resolved View vendor source →

MobilePay experienced a minor incident on July 31, 2025 affecting Payment Processing, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 05:41 AM UTC
Resolved
Jul 31, 2025, 06:13 AM UTC
Duration
32m
Detected by Pingoru
Jul 31, 2025, 05:41 AM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Jul 31, 2025, 05:41 AM UTC

    There are problems with our payment infrastructure provider, and this affects some card payments for some users in Vipps MobilePay. We will send an update as soon as we have new information.

  2. investigating Jul 31, 2025, 05:53 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 31, 2025, 06:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2025, 06:13 AM UTC

    This incident has been resolved.