Mixpanel incident

Degraded Query API Performance impacting US Projects

Notice Resolved View vendor source →

Mixpanel experienced a notice incident on January 24, 2026, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2026, 02:25 PM UTC
Resolved
Jan 24, 2026, 06:00 PM UTC
Duration
3h 34m
Detected by Pingoru
Jan 24, 2026, 02:25 PM UTC

Update timeline

  1. identified Jan 24, 2026, 02:25 PM UTC

    Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.

  2. identified Jan 24, 2026, 04:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 24, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 24, 2026, 06:00 PM UTC

    This incident has been resolved.