Mixpanel incident
Degraded Query API Performance impacting US Projects
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Resolved after 3 hours 34 minutes, on January 24, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified Jan 24, 2026, 02:25 PM UTC
Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.
- identified Jan 24, 2026, 04:02 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 24, 2026, 04:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 24, 2026, 06:00 PM UTC
This incident has been resolved.
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