Mixpanel incident

Data Volume Monitoring degraded performance

Notice Resolved View vendor source →

Mixpanel experienced a notice incident on May 12, 2026 affecting Application Availability (US), lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 05:17 PM UTC
Resolved
May 12, 2026, 09:14 PM UTC
Duration
3h 57m
Detected by Pingoru
May 12, 2026, 05:17 PM UTC

Affected components

Application Availability (US)

Update timeline

  1. investigating May 12, 2026, 05:45 PM UTC

    We are currently investigating an issue that leads to degraded performance of Data Volume Monitoring in a subset of US-based projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support (https://mixpanel.com/get-support).

  2. identified May 12, 2026, 05:46 PM UTC

    The issue has been identified as a result of an upstream service provider disruption.

  3. monitoring May 12, 2026, 08:24 PM UTC

    A fix has been implemented, and we are monitoring the result.

  4. resolved May 12, 2026, 09:44 PM UTC

    This incident has been resolved.