Mintlify incident

Search, Dashboard, and Updates Unavailable

Minor Resolved View vendor source →

Mintlify experienced a minor incident on May 20, 2026 affecting Display and Dashboard and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 10:05 AM UTC
Resolved
May 20, 2026, 10:05 AM UTC
Duration
Detected by Pingoru
May 20, 2026, 10:05 AM UTC

Affected components

DisplayDashboardUpdates

Update timeline

  1. investigating May 20, 2026, 07:46 AM UTC

    Status: Investigating Search is currently unavailable across our documentation site, our dashboard is inaccessible, and content updates are not propagating to the live site. Existing documentation pages remain fully accessible and can be viewed as normal. We're actively investigating the root cause and will share updates as we learn more. Affected components Display (Degraded performance) Updates (Full outage) Dashboard (Full outage)

  2. resolved May 20, 2026, 08:53 AM UTC

    Status: Resolved We've identified the root cause of the disruption, which traced back to a database failure on our side. Service has been restored, including search, the dashboard, the editor, and content updates. Existing documentation pages remained available throughout. We're monitoring closely to confirm full stability and will follow up with a post-mortem. Affected components Display (Operational) Updates (Operational) Dashboard (Operational)

  3. identified May 20, 2026, 09:03 AM UTC

    Status: Identified Search is currently unavailable across our documentation site, our dashboard is inaccessible, and content updates are not propagating to the live site. Existing documentation pages remain fully accessible and can be viewed as normal. We're actively investigating the root cause and will share updates as we learn more. Affected components Display (Partial outage) Updates (Full outage) Dashboard (Full outage)

  4. resolved May 20, 2026, 10:05 AM UTC

    Status: Resolved We've identified the root cause of the disruption, which traced back to a database failure on our side. Service has been restored, including search, the dashboard, the editor, and content updates. Existing documentation pages remained available throughout. We're monitoring closely to confirm full stability and will follow up with a post-mortem. Affected components Display (Operational) Updates (Operational) Dashboard (Operational)