Mintlify incident

Intermittent reports of updates not being triggered

Minor Resolved View vendor source →

Mintlify experienced a minor incident on May 13, 2026 affecting Updates, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 11:11 PM UTC
Resolved
May 13, 2026, 11:11 PM UTC
Duration
Detected by Pingoru
May 13, 2026, 11:11 PM UTC

Affected components

Updates

Update timeline

  1. investigating May 13, 2026, 09:19 PM UTC

    Status: Investigating We are investigating reports of a small subset of GitHub pushes not resulting in deployments being created. Our team is investigating and will follow up with updates as we have them. Affected components Updates (Degraded performance)

  2. investigating May 13, 2026, 10:00 PM UTC

    Status: Investigating We have identified a potential bottleneck in webhook processing that may be causing this issue and are preparing a fix. Affected components Updates (Degraded performance)

  3. monitoring May 13, 2026, 10:39 PM UTC

    Status: Monitoring We have deployed a mitigation and are monitoring to ensure no recurrence. Affected components Updates (Degraded performance)

  4. resolved May 13, 2026, 11:11 PM UTC

    Status: Resolved We have seen recovery in our systems that process webhooks. Please reach out to [email protected] "[email protected]": mailto:[email protected] if you continue to experience issues with updates. Affected components Updates (Operational)