Mindoo incident

Delayed handling of certain workloads

Resolved after 19 minutes, affecting Uptime monitor (Health check), on September 26, 2026.

investigating Sep 26, 2026, 06:01 AM UTC

Due to degraded performance at one of our processors, it may take longer than usual to summarize encounters, translate reports, send transactional emails, generate medical codes, etc.

Started
Sep 26, 2026, 06:01 AM UTC
Resolved
Sep 26, 2026, 06:20 AM UTC
Duration
19m
Detected by Pingoru
Sep 26, 2026, 06:01 AM UTC

Affected components

Uptime monitor (Health check)

Update timeline

  1. investigating Sep 26, 2026, 06:01 AM UTC

    Due to degraded performance at one of our processors, it may take longer than usual to summarize encounters, translate reports, send transactional emails, generate medical codes, etc.

  2. resolved Sep 26, 2026, 06:20 AM UTC

    The issue has been resolved.

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