Mindoo incident

Delayed handling of certain workloads

Resolved after 44 minutes, affecting Uptime monitor (Health check), on October 9, 2026.

investigating Oct 09, 2026, 09:05 PM UTC

Due to degraded performance at one of our processors, it may take longer than usual to summarize encounters, translate reports, send transactional emails, generate medical codes, etc.

Started
Oct 09, 2026, 09:05 PM UTC
Resolved
Oct 09, 2026, 09:49 PM UTC
Duration
44m
Detected by Pingoru
Oct 09, 2026, 09:05 PM UTC

Affected components

Uptime monitor (Health check)

Update timeline

  1. investigating Oct 09, 2026, 09:05 PM UTC

    Due to degraded performance at one of our processors, it may take longer than usual to summarize encounters, translate reports, send transactional emails, generate medical codes, etc.

  2. resolved Oct 09, 2026, 09:49 PM UTC

    The issue has been resolved.

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