Mindoo incident

Delayed handling of certain workloads

Resolved after 3 hours 15 minutes, affecting Uptime monitor (Health check), on November 3, 2026.

investigating Nov 03, 2026, 08:24 AM UTC

Due to degraded performance at one of our processors, it may take longer than usual to summarize encounters, translate reports, send transactional emails, generate medical codes, etc.

Started
Nov 03, 2026, 08:24 AM UTC
Resolved
Nov 03, 2026, 11:40 AM UTC
Duration
3h 15m
Detected by Pingoru
Nov 03, 2026, 08:24 AM UTC

Affected components

Uptime monitor (Health check)

Update timeline

  1. investigating Nov 03, 2026, 08:24 AM UTC

    Due to degraded performance at one of our processors, it may take longer than usual to summarize encounters, translate reports, send transactional emails, generate medical codes, etc.

  2. resolved Nov 03, 2026, 11:40 AM UTC

    The issue has been resolved.

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