miLibris incident

core api degraded performance

Resolved after 9 hours 59 minutes, affecting v4.x and FR and 1 more, on February 15, 2019.

resolved Feb 16, 2019, 07:37 AM UTC

The networking problems have been resolved and the performance is back to normal.

Started
Feb 15, 2019, 09:38 PM UTC
Resolved
Feb 16, 2019, 07:37 AM UTC
Duration
9h 59m
Detected by Pingoru
Feb 15, 2019, 09:38 PM UTC

Affected components

v4.xFRConsoleUSPublicationCAMultimedia EditorNLPushStatic

Update timeline

  1. investigating Feb 15, 2019, 09:38 PM UTC

    Our core database cluster is affetected by a networking problem. We are currently investigating the issue with our hoster. All systems are operational but response time on our core API is degraded. We are sorry for the inconvenience and we will keep you informed about any further developments.

  2. resolved Feb 16, 2019, 07:37 AM UTC

    The networking problems have been resolved and the performance is back to normal.

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