Resolved after 1 hour 33 minutes, affecting Application Servers and Media Servers, on August 25, 2025.
We are continuing to monitor for any further issues.
Affected components
Application ServersMedia Servers
Update timeline
- investigating Aug 25, 2025, 03:43 PM UTC
Our database is experiencing degraded performance severely impacting the availability of the application.
- identified Aug 25, 2025, 03:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 25, 2025, 04:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 25, 2025, 04:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 25, 2025, 05:17 PM UTC
This incident has been resolved.
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