Atlassian Migrations incident
Some Cloud and Sandbox Migrations entering a stuck or failed status
Resolved after 1 hour 23 minutes, affecting Jira: Cloud to Cloud Migrations - Copy Product Data and Jira: Server / Data Center to Cloud Migrations and 1 more, on April 15, 2025.
We are aware of some customers experiencing issues when attempting to run cloud or sandbox migrations that will cause them to enter a failed or stuck status. Our team is investigating these migrations and we will provide an update as soon as possible. If you are experiencing this issue, please reach out to Atlassian support.
Affected components
Update timeline
- identified Apr 15, 2025, 06:00 AM UTC
We are aware of some customers experiencing issues when attempting to run cloud or sandbox migrations that will cause them to enter a failed or stuck status. Our team is investigating these migrations and we will provide an update as soon as possible. If you are experiencing this issue, please reach out to Atlassian support.
- resolved Apr 15, 2025, 07:23 AM UTC
This incident has been resolved.
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