Some videos are failing to load

Update timeline

1. investigating Feb 14, 2026, 04:25 PM UTC

   We are aware that some videos are failing to load, we are actively investigating.

2. identified Feb 15, 2026, 02:45 PM UTC

   We are currently experiencing an issue where videos may fail to play, affecting 10% of videos. We have restored functionality to about 40% of affected videos, and work is ongoing to restore full functionality. We expect full resolution by tomorrow and will provide further updates as progress continues.

3. identified Feb 15, 2026, 11:00 PM UTC

   We are currently experiencing an issue where videos may fail to play, affecting 10% of videos. We have restored functionality to about 60% of affected videos, and work is ongoing to restore full functionality. We expect full resolution by tomorrow and will provide further updates as progress continues.

4. identified Feb 16, 2026, 12:03 PM UTC

   We are currently experiencing an issue where videos may fail to play, affecting 10% of videos. We have restored functionality to about 80% of affected videos, and work is ongoing to restore full functionality. We expect full resolution by end-of-day and will provide further updates as progress continues.

5. identified Feb 16, 2026, 06:08 PM UTC

   We are currently experiencing an issue where videos may fail to play, affecting 10% of videos. We have restored functionality to about 90% of affected videos, and work is ongoing to restore full functionality. We expect full resolution by end-of-day and will provide further updates as progress continues.

6. resolved Feb 16, 2026, 07:45 PM UTC

   We've restored access to the final videos, all affected videos are now available.