Middesk Outage History
Middesk is up right nowPingoru has recorded 55 incidents for Middesk: 43 in the last 12 months and 15 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 170 of 720 (24%) |
| May 2026 | 4 | 21 of 744 (3%) |
| June 2026 | 5 | 0 of 720 (0%) |
| July 2026 | 3 | 2 of 744 (0%) |
| August 2026 | 4 | 513 of 744 (69%) |
| September 2026 | 9 | 608 of 720 (84%) |
| October 2026 | 1 | 56 of 519 (11%) |
Incidents, newest first
Major October 15, 2026 Tin Match Outage 9h 46m TIN Match
Started Oct 15, 2026, 07:10 PM UTC· resolved Oct 16, 2026, 04:56 AM UTC
- monitoring Oct 15, 2026, 09:54 PM UTC
We are currently experiencing an outage for our Tin Match product due to a major outage in the IRS Tin Verification Service. We are monitoring the IRS outage to ensure all affected orders are remediated as quickly as possible after the IRS outage is resolved. In the meantime any Tin Match requests that can fulfilled via Middesk's TIN database will still proceed.
- monitoring Oct 15, 2026, 09:54 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2026, 04:56 AM UTC
The IRS TIN Matching service has been restored and TIN Match is operating normally. Between approximately 12:10 PM and 7:10 PM PDT, TIN Match requests that could not be fulfilled via Middesk's TIN database were impacted by the IRS disruption. All affected orders have been automatically remediated and now reflect updated TIN results. No action is needed from customers.
Minor September 30, 2026 Texas UCC Lien Search Delays 2d 2h Business Verification
Started Sep 30, 2026, 07:54 PM UTC· resolved Oct 02, 2026, 10:36 PM UTC
- monitoring Sep 30, 2026, 07:54 PM UTC
We are experiencing longer than usual turn around times on Texas UCC Lien searches due to an access issue with Texas Secretary of State. UCC Lien searches are still occurring normally, but may see elevated response times if the business is registered in Texas. Other order types are not impacted by this issue. An update will be provided once the data access issue is resolved and turnaround times return to normal.
- resolved Oct 02, 2026, 10:36 PM UTC
This incident has been resolved.
Minor September 29, 2026 Elevated response times for Signal API 3h 27m Signal
Started Sep 29, 2026, 06:31 PM UTC· resolved Sep 29, 2026, 09:58 PM UTC
- investigating Sep 29, 2026, 06:31 PM UTC
We're investigating elevated response times for Signal API requests.
- monitoring Sep 29, 2026, 07:31 PM UTC
We've implemented a fix and Signal API response times have returned to normal. We're continuing to monitor and will post another update once we've confirmed stability.
- resolved Sep 29, 2026, 09:58 PM UTC
This incident has been resolved.
Minor September 29, 2026 Delays in Business Verification order processing 4h 24m Business Verification
Started Sep 29, 2026, 05:33 PM UTC· resolved Sep 29, 2026, 09:57 PM UTC
- identified Sep 29, 2026, 05:33 PM UTC
We are investigating an issue causing delays in Business Verification order processing for a small subset of businesses. Businesses are being accepted through the API and dashboard, and no data has been lost.
- monitoring Sep 29, 2026, 06:13 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 29, 2026, 07:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 29, 2026, 09:57 PM UTC
This incident has been resolved.
Minor September 28, 2026 Texas SOS Portal Maintenance 23h 45m Business Verification
Started Sep 28, 2026, 05:39 PM UTC· resolved Sep 29, 2026, 05:24 PM UTC
- monitoring Sep 28, 2026, 05:39 PM UTC
The Texas Secretary of State portal is unavailable for scheduled maintenance until September 29 at 8:00 a.m. CT. Texas SOS documents, UCC lien searches, and UCC filings cannot be fulfilled until the portal is restored. Business Verification orders involving Texas are not affected.
- resolved Sep 29, 2026, 05:24 PM UTC
The Texas Secretary of State portal is back online following scheduled maintenance.
Notice September 25, 2026 Degraded Performance on Tennessee SOS Search – Business Verification
Started Sep 25, 2026, 04:51 PM UTC· resolved Sep 25, 2026, 04:51 PM UTC
- resolved Sep 25, 2026, 04:51 PM UTC
Tennessee SOS Search experienced degraded performance from Sep 21, 5:00 PM to Sep 24, 12:00 PM PT. This has been resolved.
Minor September 24, 2026 Texas Secretary of State Portal Maintenance 1d 1h Business Verification
Started Sep 24, 2026, 09:14 PM UTC· resolved Sep 25, 2026, 10:45 PM UTC
- monitoring Sep 24, 2026, 09:14 PM UTC
The Texas Secretary of State portal will be unavailable for scheduled maintenance from September 25 at 12:00 p.m. CT through September 29 at 8:00 a.m. CT. As a result, any requests involving TX will be unavailable during that time period.
- resolved Sep 25, 2026, 10:45 PM UTC
This incident has been resolved.
Minor September 10, 2026 Nevada SOS and UCC Searches Unavailable through Monday, September 14 13d 4h Business Verification, Dashboard
Started Sep 10, 2026, 05:56 PM UTC· resolved Sep 23, 2026, 10:00 PM UTC
- monitoring Sep 10, 2026, 05:56 PM UTC
The Nevada Secretary of State has taken SilverFlume and ORION offline for a planned migration from 5:00 PM PT Wednesday, September 9 through 5:00 AM PT Monday, September 14. For the duration of the outage, Nevada business entity searches and UCC lien searches will not return results, and manual retrieval will be unavailable.
- resolved Sep 24, 2026, 06:06 PM UTC
This incident has been resolved.
Major September 1, 2026 Intermittent sandbox availability 10m Business Verification, TIN Match, Signal, Entity Management
Started Sep 01, 2026, 03:50 PM UTC· resolved Sep 01, 2026, 04:00 PM UTC
- investigating Sep 01, 2026, 03:50 PM UTC
We're investigating intermittent availability in Sandbox tied to an upstream cloud provider disruption. Production remains operational and is being monitored.
- resolved Sep 01, 2026, 04:00 PM UTC
This incident has been resolved.
Minor August 31, 2026 Intermittent degraded performance on CA SOS portal 10d 21h Business Verification
Started Aug 31, 2026, 07:08 PM UTC· resolved Sep 11, 2026, 04:30 PM UTC
- monitoring Aug 31, 2026, 07:08 PM UTC
We’re seeing intermittent degraded performance when accessing California Secretary of State services. As a result, some California business verifications and lien searches may take longer than usual to complete.
- resolved Sep 24, 2026, 06:06 PM UTC
This incident has been resolved.
Minor August 1, 2026 Delayed order processing 4h 12m Business Verification
Started Aug 01, 2026, 01:26 AM UTC· resolved Aug 01, 2026, 05:39 AM UTC
- investigating Aug 01, 2026, 01:26 AM UTC
We are investigating an issue causing delays in order processing for a subset of customers. Website orders may remain in a pending state longer than expected, and Business Verification orders that include a Website order are delayed as a result. A smaller number of other order types are also affected. Order submission is unaffected and no data has been lost. Orders queued during this period will be processed once the issue is resolved. We will provide an update within 60 minutes.
- monitoring Aug 01, 2026, 02:00 AM UTC
A fix has been implemented and order processing has resumed. We are monitoring as the queued order backlog clears.
- resolved Aug 01, 2026, 05:39 AM UTC
This incident has been resolved. Order processing has returned to normal, and the backlog has largely cleared.
Major July 28, 2026 Delays in email delivery and Middesk Agent sign-in 2h 23m Entity Management
Started Jul 28, 2026, 03:19 PM UTC· resolved Jul 28, 2026, 05:43 PM UTC
- investigating Jul 28, 2026, 03:19 PM UTC
We are investigating an issue affecting outbound email delivery. Customers using Middesk Agent may be unable to sign in with a magic link, and may not receive email notifications — including verification codes needed to access state agency portals. Our APIs, business verification, and TIN Match services are unaffected. Sign-in to the Middesk dashboard at app.middesk.com is also unaffected; this issue is limited to Middesk Agent sign-in and to email notifications.
- investigating Jul 28, 2026, 03:21 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 28, 2026, 04:04 PM UTC
Between approximately 5:30 AM and 8:25 AM PT, outbound email from Middesk was delayed or not delivered. Email delivery has been restored and queued messages are now being delivered. During this window: - Customers using Middesk Agent were unable to sign in with a magic link. - Email notifications across our products were not delivered, including verification codes needed for state agency portals. State tax registration filings and related ID retrievals were delayed as a result. What to do: - If you requested a sign-in link during this window, that email will not be delivered — please request a new one. Links expire 30 minutes after they are sent. - Queued notifications are being delivered now. Some will arrive late, and a small number will be delivered more than once; duplicate copies can be disregarded. - Verification codes delivered late may have expired; request a new code if needed. Our APIs, verification processing, Signal, and TIN Match were unaffected throughout. We are monitoring delivery of the remaining queue and will post a final update once the backlog has cleared.
- resolved Jul 28, 2026, 05:43 PM UTC
Email delivery was restored by 8:25 AM PT, and the backlog of queued messages finished delivering at 9:01 AM PT. No messages remain queued. Remaining actions for affected customers: - Middesk Agent sign-in: Magic-link emails requested during the outage were not delivered and will not be retried. Please request a new sign-in link. - Verification codes and dashboard invitations: Emails delivered from the backlog — including state agency verification codes and guest dashboard sign-in links from Entity Management — were generated up to three hours before they arrived and may no longer work. If a code or link fails, please request a new one. - Duplicates: A small number of messages were delivered more than once; duplicate copies can be disregarded. Our APIs, verification processing, Signal, and TIN Match were unaffected throughout.
Notice July 23, 2026 Spike in 500 errors – Signal
Started Jul 23, 2026, 08:36 PM UTC· resolved Jul 23, 2026, 08:36 PM UTC
- resolved Jul 23, 2026, 08:36 PM UTC
This incident has been resolved.
Major July 9, 2026 Elevated business verification HTTP 500 responses and latency – Business Verification, Signal
Started Jul 09, 2026, 08:29 PM UTC· resolved Jul 09, 2026, 08:29 PM UTC
- resolved Jul 09, 2026, 08:29 PM UTC
We observed a brief window of elevated HTTP 500 responses and latency across business verification services. The root cause was identified and the issue has been resolved.
Minor June 22, 2026 Elevated HTTP 500 responses for AI Agents 4m
Started Jun 22, 2026, 01:30 PM UTC· resolved Jun 22, 2026, 01:34 PM UTC
- resolved Jun 22, 2026, 02:06 PM UTC
The issue lasted approximately 4 minutes and has been fully resolved. No action is required.
Minor June 18, 2026 Elevated HTTP 500 responses for PDF generation 14m
Started Jun 18, 2026, 08:31 PM UTC· resolved Jun 18, 2026, 08:45 PM UTC
- resolved Jun 18, 2026, 09:03 PM UTC
The issue lasted approximately 14 minutes and has been fully resolved. No action is required.
Minor June 16, 2026 Elevated HTTP 500 responses –
Started Jun 16, 2026, 01:04 AM UTC· resolved Jun 16, 2026, 01:04 AM UTC
- resolved Jun 16, 2026, 01:46 AM UTC
Some API requests returned errors during a brief infrastructure maintenance event. The issue lasted approximately one minute and has been fully resolved. No action is required.
Major June 2, 2026 Business Creation Errors 5m Business Verification
Started Jun 02, 2026, 09:37 PM UTC· resolved Jun 02, 2026, 09:43 PM UTC
- monitoring Jun 02, 2026, 09:37 PM UTC
We've identified an issue causing some business creation API requests to return errors. A fix has been deployed and we're monitoring for full recovery.
- resolved Jun 02, 2026, 09:43 PM UTC
For approximately 12 minutes beginning around 2:20 PM PT, a portion of Business Verification API requests (including new business submissions) returned errors. We identified the cause, deployed a fix, and have confirmed through monitoring that requests are processing normally.
Major May 27, 2026 Maryland SOS Portal Outage 20h Business Verification
Started May 27, 2026, 07:55 PM UTC· resolved May 28, 2026, 03:56 PM UTC
- investigating May 27, 2026, 07:55 PM UTC
MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.
- resolved May 28, 2026, 03:56 PM UTC
This incident has been resolved.
Minor May 27, 2026 Maryland SOS Portal –
Started May 27, 2026, 07:55 PM UTC· resolved May 27, 2026, 07:55 PM UTC
- resolved Jun 08, 2026, 03:51 PM UTC
MD SOS business entity search portal is currently unavailable, and the state has not provided a timeline for restoration. As a result, any MD identity and document requests will be delayed until the portal is back online.
Critical May 27, 2026 Dashboard is currently down 10m Dashboard
Started May 27, 2026, 03:55 AM UTC· resolved May 27, 2026, 04:06 AM UTC
- investigating May 27, 2026, 03:55 AM UTC
We are currently investigating this issue.
- resolved May 27, 2026, 04:06 AM UTC
This incident has been resolved.
Major May 26, 2026 Increased API Latency 1h 15m Business Verification, Signal, Entity Management
Started May 26, 2026, 09:19 PM UTC· resolved May 26, 2026, 10:34 PM UTC
- investigating May 26, 2026, 09:19 PM UTC
We're currently observing elevated response times across the Middesk API. Our engineering team is actively investigating the root cause.
- investigating May 26, 2026, 10:17 PM UTC
We're continuing to investigate elevated response times affecting the Middesk API. As part of our mitigation, some business enrichment orders submitted during this period may be delayed. These orders are queued and will be processed automatically once full service is restored — no resubmission is needed.
- resolved May 26, 2026, 10:34 PM UTC
API performance has recovered and we're monitoring for stability
Notice April 21, 2026 Hawaii SOS Portal Outage 6d 21h
Started Apr 21, 2026, 08:24 PM UTC· resolved Apr 28, 2026, 05:28 PM UTC
- monitoring Apr 21, 2026, 08:24 PM UTC
Hawaii Secretary of State portal is undergoing scheduled maintenance until April 27th at midnight HST. As a result, any business entity searches or document requests requiring Hawaii SOS data will be delayed until then.
Major April 21, 2026 Elevated Error Rates for API and Dashboard 21m Business Verification, Signal, Dashboard, Entity Management
Started Apr 21, 2026, 08:18 PM UTC· resolved Apr 21, 2026, 08:40 PM UTC
- identified Apr 21, 2026, 08:38 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 21, 2026, 08:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 21, 2026, 08:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 21, 2026, 08:46 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 21, 2026, 08:47 PM UTC
This incident has been resolved.
Minor April 20, 2026 Intermittent website order processing delays 17m Business Verification
Started Apr 20, 2026, 02:13 PM UTC· resolved Apr 20, 2026, 02:30 PM UTC
- identified Apr 20, 2026, 02:13 PM UTC
We are experiencing intermittent delays in processing website orders due to an upstream provider outage.
- resolved Apr 20, 2026, 02:30 PM UTC
This incident has been resolved. We are monitoring to ensure continued stability.