Microsoft Consumer Products incident

Some users are unable to search, chat, or call users in Microsoft Teams Free

Major Ongoing

Microsoft Consumer Products is currently experiencing a major incident affecting Microsoft Teams Free, which began 35d ago. The vendor's full update timeline is below.

Started
Apr 08, 2026, 06:45 AM UTC
Resolved
Ongoing
Duration
● 35d 9h
Detected by Pingoru
Apr 08, 2026, 06:45 AM UTC

Affected components

Microsoft Teams Free

Update timeline

  1. monitoring May 13, 2026, 03:15 PM UTC

    User impact: Users are unable to search, chat, or call users in Microsoft Teams Free. Current status: We've completed validations of our fix within our internal testing environment and have initiated a gradual rollout of our fix to affected users. Start time: Wednesday, April 08, 2026, at 6:45 AM UTC Next update by: Wednesday, May 13, 2026, at 5:30 PM UTC