Resolved after 6 hours 51 minutes, affecting Search and Livetail, on July 5, 2021.
Newly sent logs are arriving at normal speeds; searching and live tail is working as expected. All services are fully operational.
Affected components
Update timeline
- investigating Jul 05, 2021, 05:49 PM UTC
Searches in our Web UI and Live Tail are failing intermittently, for some customers. We are investigating.
- identified Jul 05, 2021, 07:41 PM UTC
We’ve identified the immediate cause and are taking remedial action. Searching and Live Tail continue to be affected.
- monitoring Jul 05, 2021, 09:13 PM UTC
Searching and Live Tail are working normally again for all customers, but some customers will notice a delay before newly sent logs are available in our UI.
- resolved Jul 06, 2021, 12:40 AM UTC
Newly sent logs are arriving at normal speeds; searching and live tail is working as expected. All services are fully operational.
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