Mezmo incident

Search performance issues

Resolved after 58 minutes, affecting Search and Livetail, on September 15, 2025.

resolved Sep 15, 2025, 09:16 PM UTC

The issues with Search in Live Tail have been resolved, and Search performance is back to normal.

Started
Sep 15, 2025, 08:18 PM UTC
Resolved
Sep 15, 2025, 09:16 PM UTC
Duration
58m
Detected by Pingoru
Sep 15, 2025, 08:18 PM UTC

Affected components

SearchLivetail

Update timeline

  1. identified Sep 15, 2025, 08:18 PM UTC

    We have identified that there are some performance issues related to search in Mezmo Log Analysis. We are currently working to resolve the problem. Your data is still be ingested, indexed, and retained but are slow to display in the live tail because of the issues with Search. Please subscribe to the page to stay updated.

  2. monitoring Sep 15, 2025, 08:51 PM UTC

    Search performance should be returning to normal. You may notice some degraded performance.

  3. resolved Sep 15, 2025, 09:16 PM UTC

    The issues with Search in Live Tail have been resolved, and Search performance is back to normal.

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