Metronome incident

API Error Rates Elevated

Minor Resolved View vendor source →

Metronome experienced a minor incident on July 21, 2026 affecting Ingest and Overall, lasting 5h 32m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 09:53 PM UTC
Resolved
Jul 22, 2026, 03:25 AM UTC
Duration
5h 32m
Detected by Pingoru
Jul 21, 2026, 09:53 PM UTC

Affected components

IngestOverall

Update timeline

  1. investigating Jul 21, 2026, 09:53 PM UTC

    Status: Investigating We are investigating elevated error rates on our API. Ingest is not impacted. Affected components Overall (Partial outage) Ingest (Partial outage)

  2. monitoring Jul 21, 2026, 11:22 PM UTC

    Status: Monitoring API error rates have returned to normal, and the team is continuing to monitor. Affected components Overall (Partial outage) Ingest (Operational)

  3. resolved Jul 22, 2026, 03:25 AM UTC

    Status: Resolved API error rates have resolved. Affected components Overall (Operational) Ingest (Operational)