Metronome experienced a minor incident on April 3, 2026 affecting Alerts, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 02, 2026, 10:23 PM UTC
Status: Identified Alerts and notifications between 19:05 -> 21:50 UTC are delayed. Ingest and API are not impacted at this time. Affected components Alerts (Partial outage)
- identified Apr 02, 2026, 11:51 PM UTC
Status: Identified Alerts and notifications between 19:05 -> 21:50 UTC are delayed. The team is working on sending the impacted notifications at this time. All notifications after 21:50 UTC were processed normally. Ingest and API are not impacted. Affected components Alerts (Partial outage)
- identified Apr 03, 2026, 12:53 AM UTC
Status: Identified The team is still working on sending the impacted notifications at this time. Affected components Alerts (Partial outage)
- identified Apr 03, 2026, 01:53 AM UTC
Status: Identified The team is still working on sending impacted notifications at this time. Affected components Alerts (Partial outage)
- identified Apr 03, 2026, 03:17 AM UTC
Status: Identified The team has resent several notification types and is currently working on resending threshold notifications. Affected components Alerts (Partial outage)
- identified Apr 03, 2026, 05:36 AM UTC
Status: Identified The team is still in the process of resending threshold notifications and working through the backlog. Affected components Alerts (Partial outage)
- monitoring Apr 03, 2026, 07:33 AM UTC
Status: Monitoring All threshold notifications have now been sent. The team is verifying the remediations. Affected components Alerts (Operational)
- resolved Apr 03, 2026, 07:48 AM UTC
Status: Resolved All notifications have been sent. Affected components Alerts (Operational)