Metronome incident

Alerts and Notifications Delayed

Minor Resolved View vendor source →
Started
Apr 03, 2026, 07:48 AM UTC
Resolved
Apr 03, 2026, 07:48 AM UTC
Duration
—
Detected by Pingoru
Apr 03, 2026, 07:48 AM UTC

Affected components

Alerts

Update timeline

  1. identified Apr 02, 2026, 10:23 PM UTC

    Status: Identified Alerts and notifications between 19:05 -> 21:50 UTC are delayed. Ingest and API are not impacted at this time. Affected components Alerts (Partial outage)

  2. identified Apr 02, 2026, 11:51 PM UTC

    Status: Identified Alerts and notifications between 19:05 -> 21:50 UTC are delayed. The team is working on sending the impacted notifications at this time. All notifications after 21:50 UTC were processed normally. Ingest and API are not impacted. Affected components Alerts (Partial outage)

  3. identified Apr 03, 2026, 12:53 AM UTC

    Status: Identified The team is still working on sending the impacted notifications at this time. Affected components Alerts (Partial outage)

  4. identified Apr 03, 2026, 01:53 AM UTC

    Status: Identified The team is still working on sending impacted notifications at this time. Affected components Alerts (Partial outage)

  5. identified Apr 03, 2026, 03:17 AM UTC

    Status: Identified The team has resent several notification types and is currently working on resending threshold notifications. Affected components Alerts (Partial outage)

  6. identified Apr 03, 2026, 05:36 AM UTC

    Status: Identified The team is still in the process of resending threshold notifications and working through the backlog. Affected components Alerts (Partial outage)

  7. monitoring Apr 03, 2026, 07:33 AM UTC

    Status: Monitoring All threshold notifications have now been sent. The team is verifying the remediations. Affected components Alerts (Operational)

  8. resolved Apr 03, 2026, 07:48 AM UTC

    Status: Resolved All notifications have been sent. Affected components Alerts (Operational)

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