Metronome incident

Investigating delay creating new billable metrics

Minor Resolved View vendor source →

Metronome experienced a minor incident on April 6, 2026 affecting Usage Pipeline, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 07:15 PM UTC
Resolved
Apr 06, 2026, 07:15 PM UTC
Duration
—
Detected by Pingoru
Apr 06, 2026, 07:15 PM UTC

Affected components

Usage Pipeline

Update timeline

  1. investigating Apr 06, 2026, 06:55 PM UTC

    Status: Investigating We are investigating the delay in matching events matching new billable metrics starting from 17:44UTC. At this time, we do not believe this incident impacts any existing billable metrics created prior. We will share more details as we confirm the root cause and mitigate. Affected components Usage Pipeline (Degraded performance)

  2. resolved Apr 06, 2026, 07:15 PM UTC

    Status: Resolved All billable metrics have been created and are aggregating events normally, no further impact. Affected components Usage Pipeline (Operational)