Metronome experienced a minor incident on July 2, 2026 affecting Overall and Dashboard and 1 more component, lasting 10h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 02:53 PM UTC
Status: Investigating We are investing reports of some end customers missing their July draft invoices in the UI and API. We will follow-up with more details as we know more. Affected components Dashboard (Degraded performance) Overall (Degraded performance) Data Export (Degraded performance)
- identified Jul 02, 2026, 03:24 PM UTC
Status: Identified We have identified some end customers are missing their July draft invoice. For these customers, some spend based alerting that depends on the draft invoice will be delayed until the invoice is re-created. These invoices are also not visible via data export, the UI or API. We're working to create these invoices now, and will be reaching out to clients impacted directly with more information. Affected components Dashboard (Degraded performance) Overall (Degraded performance) Alerts (Degraded performance) Data Export (Degraded performance)
- monitoring Jul 02, 2026, 03:56 PM UTC
Status: Monitoring We believe all July draft invoices are now appearing as expected. We are working to confirm this, as well as verify additional impact details. Affected components Alerts (Operational) Data Export (Operational) Dashboard (Operational) Overall (Operational)
- resolved Jul 03, 2026, 01:14 AM UTC
Status: Resolved All systems are working as expected. We are working directly with customers who were impacted to confirm any additional followups or impact. Affected components Dashboard (Operational) Overall (Operational) Alerts (Operational) Data Export (Operational)